Returns & Exchanges
At Culturelle®, we want you to be completely satisfied with your fashion purchases, which is why we offer a 30-day return window for all unworn items in their original packaging. Our streamlined process ensures that finding your perfect fit is as effortless as wearing it.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items with all original tags attached and include the printed return authorization slip inside the box.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing